London rental management for Japanese owners

Tailored services for diverse landlord and homeowner needs

We offer a range of hands-on property management services to ensure hassle-free returns and peace of mind.

One-stop management

Managing a property as a rental investment in London means dealing with several tenant-related issues, like appliance breakdowns, utility payments and other maintenance tasks. If you live in Japan, you cannot be physically present all the time, and a comprehensive management service is what you need.

Service

Pre-tenancy preparation

We will assign a dedicated property manager for your home who can also arrange snagging and handover from the developer on your behalf. If you already have a ready home, we assist with professional cleaning, refurbishments, installing furniture, repairs, renovations and interior design.

Collecting Deposit

We can collect deposits from tenants and place them safely in a government-registered Tenancy Deposit Scheme (TDS).

Legal and compliance

Led by a Director who is a qualified lawyer and several legal experts, our compliance team will make sure your property is up to date with all necessary legislation and has the proper safety certificates and licences required to rent a property legally.

Smooth check-ins

We use an independent service to ensure proper check-ins for tenants, which includes thorough inventory checks and property condition assessments.

Maintenance and repairs

Regular checks of insulation, plumbing, etc and timely repairs prevent any major damage from happening and potential losses. They also help maintain good relations with tenants.

Trusted contractors

Our London-wide network of branches ensures we have the best local support to address issues promptly. To make things easy for landlords and tenants, we only work with contractors we trust and who have a strong track record.

Support 24 hours a day

Our emergency helpline is open 24 hours a day, 7 days a week, to assist tenants of our Japanese landlord clients with critical problems like plumbing, electrical, and other security issues.

Secure Keyholding

We offer all of our clients a free, safe keyholding service, regardless of whether they use our management services or not.

Rent collection

We will collect rent on time and disburse it to your account as per your rental agreement and landlord status in the UK.

Administrative duties

Recurring tasks, such as paying utility bills and service charges or ground rent, are handled by our team internally.

Portfolio management

If you have multiple properties that need management services, we can club them to create a consolidated performance report.

Post-tenancy management

Before transferring the deposit back to the tenant, we do a full inventory check at the end of their agreement. If there is a dispute about damages, we act as an intermediary between the landlord and the tenant for quick and effective resolution.

Managing vacant properties

Security is a concern for vacant properties as break-ins are possible. By scheduling regular visits to your London home, we ensure complete peace of mind and also tackle maintenance issues and repairs to keep it in top condition.